We, at Tibia Old Server, are committed to protecting the privacy of our users. This unified privacy policy describes how we collect, store, use, and protect the personal information of users of our website, Tibia Old Server game client, and other related services. By using our website, game client, and services, you agree to the collection and use of your personal information as described in this privacy policy.

We may collect the following information: 1. Registration information: When registering on our website, you may provide us with personal information, such as your name, email address, username, and password. 2. Donation information: When making a donation, you may provide us with personal information, such as your full name, country, date and payment amount, payment information, and payment method (such as Pix and PayPal). 3. Game client information: When using our game client, we may collect information such as your IP address, login date and time, hardware and software information, and other data related to your interaction with the game, such as key presses, mouse positions, and clicks. 4. In-game communications: We record chat information that takes place in our public game channels and report channels to monitor compliance with rules and improve game quality. 5. Server list information: We share character names and IP addresses with server list platforms, such as OTServList.org, for advertising and marketing purposes. 6. Device information: We collect information about the device, such as the operating system, browser, IP address, and device type. 7. Usage information: We collect information about website usage, such as pages visited, time spent on the site, and interactions with content (e.g., views and clicks on YouTube videos). 8. Use of cookies and similar technologies We use cookies and other similar technologies to improve the user experience on our website and ensure the proper functioning of our services. Cookies are small text files stored on your device that help us understand how you use our website and customize your experience. You can manage or disable cookies in your browser settings. However, disabling cookies may affect the functionality of our website and limit your user experience.

1. Google Analytics: Our website uses Google Analytics, a web analysis service provided by Google. Google Analytics uses cookies to help us analyze how users interact with our website. Google Analytics collects anonymous information, such as IP addresses, browser type, operating system, pages visited, and other usage information. The information generated by cookies will be transmitted and stored by Google on servers in the United States. To learn more about how Google processes your data, visit the "How Google uses data when you use sites or apps from our partners" page: https://www.google.com/policies/privacy/partners/. 2. Cloudflare: We use Cloudflare as our Content Delivery Network (CDN) service provider. Cloudflare collects information about visitors to our website, such as IP addresses, browser type, operating system, pages visited, and other usage information. We use this information to improve the performance and security of our website. To learn more about Cloudflare's privacy practices, visit Cloudflare's privacy policy: https://www.cloudflare.com/privacypolicy/. 3. PayPal: Our website offers the option to make donations through PayPal, an online payment processing service. When making a donation through PayPal, information such as name, address, and credit card details are collected and processed by PayPal to complete the transaction. The information generated will be transmitted and stored by PayPal on their servers. To learn more about PayPal's privacy practices, visit PayPal's privacy policy: https://www.paypal.com/myaccount/privacy/privacyhub/. 4. YouTube: We embed YouTube videos on our website, a video-sharing service provided by Google. When watching these videos, YouTube uses cookies and collects anonymous information, such as IP addresses, browser type, operating system, and other usage information. This data is used to improve the user experience and analyze the performance of the videos. To learn more about how Google processes your data, visit the "How Google uses data when you use sites or apps of our partners" page: https://www.google.com/policies/privacy/partners/ and YouTube's privacy policy: https://policies.google.com/privacy. 5. Ipify: We may use Ipify, an IP address detection service, to obtain information about the IP addresses of visitors to our website and users of our game client software. Ipify collects information such as IP addresses and, occasionally, approximate geographic location data. This information helps us better understand our audience, analyze traffic trends, and improve the security of our website. To learn more about Ipify's privacy practices, visit the Ipify website: https://www.ipify.org/. 6. OTServList: Our website shares information with OTServList, a service that lists online game servers and provides information about them. We share only the names of online characters and their respective IP addresses with OTServList, with the aim of proving that our online player count is legitimate. Link to OTServList: https://www.otservlist.org/. 7. Variable game server location: Our game server does not have a fixed location and can be transferred at any time to different hosting providers, both within and outside Brazil. This measure is taken to ensure the continuity, performance, and security of our service. By using our service, you agree that your data may be stored and processed on servers located in different countries, each with their own data protection laws and regulations. 8. User-generated content: For promotional and marketing purposes, we reserve the right to use any videos, images, or content related to the game, captured or produced by players or third parties, respecting applicable copyright laws.

If you make a donation to our organization, we will collect additional information, such as your full name, email address, and other information provided during the payment process. This information is necessary to process your donation.

We use the information collected through our website, our game client, and third-party services for the following purposes: 1. To improve and personalize the user experience on our website and game client, using registration information, device information, and usage information. 2. To process and record donations, using donation information such as your full name, country, date and amount of payment, payment information, and payment method (such as Pix and PayPal). 3. To send you updates and communications about our projects and initiatives, using your email address provided during registration. 4. To analyze and understand the use of our website and improve our services, using usage information, device information, and data from third-party services such as Google Analytics and YouTube. 5. To protect our website, game client, and services from malicious activities, ensure the security of our systems and compliance with rules, using information such as IP addresses, hardware and software information, and other information related to your interaction with the game, such as key presses, mouse positions, and clicks. 6. To monitor compliance with rules and improve the quality of the game, using in-game communications recorded in our public channels. 7. For promotional and marketing purposes, sharing character names and IP addresses with the server list platform: OTServList.org. 8. For promotional and marketing purposes, we reserve the right to use any videos, images, or content related to the game, captured or produced by players or third parties, respecting applicable copyright laws. We do not share your personal information with non-affiliated third parties, except as described in this privacy policy.

We take the protection of your personal information seriously. We have implemented appropriate physical, technical, and administrative security measures to protect your personal information from unauthorized access, misuse, loss, alteration, and destruction. Some of the security measures we have adopted include: Use of data encryption during transmission and storage of sensitive information. Restricting access to personal information only to employees and service providers who need the information to perform their functions. Regular employee training on security and privacy practices. Despite our efforts to protect your personal information, no security system is infallible. Therefore, we cannot guarantee the absolute security of your personal information. By using our website and services, you acknowledge and accept this risk. If you believe that your personal information has been compromised, please contact us immediately via the email provided in the "Contact" section of this privacy policy.

We will retain your personal information for as long as necessary to fulfill the purposes described in this privacy policy or until the end of a season, whichever comes first, unless a longer retention period is required or allowed by law. However, payment-related data will be retained for up to 5 years, as required by applicable regulations. In relation to the remaining balance of premium points, prior to the end of a season, we may carry out full and partial refunds of the points obtained through donations made by players in recent months, as a gesture of good faith. Player accounts with a remaining balance of premium points after this pre-season refund will be maintained for the next season. After these periods, your personal information will be deleted or anonymized in accordance with applicable security practices. The specific retention period for each type of personal information collected may vary depending on legal, regulatory, or contractual requirements, as well as legitimate business needs.

You have the right to access, correct, or delete your personal information that we collect. Additionally, you may limit the use and disclosure of your personal information or request information about how your personal information is collected, used, and disclosed. To exercise these rights, please contact us through the email provided in the "Contact" section of this privacy policy. We will respond to your requests as soon as possible, as required by law. Furthermore, we inform you that, according to the Brazilian General Data Protection Law (LGPD), you have the right to file a complaint with the National Data Protection Authority (ANPD) in Brazil if you believe that your privacy rights have been violated. You can find ANPD's contact information on its official website.

We reserve the right to change this privacy policy at any time. If we make significant changes, we will notify you by email or through a notice on our website before the changes take effect. We recommend that you periodically review this privacy policy to stay informed about how we protect your personal information.

If you have any questions or concerns about this privacy policy or our information collection and use practices, please contact us through the email: [email protected] Last update: April 16, 2022.